VoIP Phone Systems Enhance Scalability

voip-phonesVoIP is the acronym that refers to voice over Internet protocol, and it offers businesses a new option for phone service utilising a LAN or WAN-Internet connection. The phones perform as effectively as analogue phones, and many VoIP service providers can adapt old equipment. Connections are usually clear because voices are translated into code, and it is the code that is transmitted. There are few long-distance charges, and complicated equipment is not needed to use this service. Businesses who switch to VoIP enable their companies to expand by meshing seamlessly with online business applications such as video conferencing and incoming business-call analytics. VoIP phones perform all the functions of analogue equipment and offer additional features and benefits geared to company growth.

The advantages of VoIP phone systems benefit small businesses and mobile users, and this sophisticated technology is not just for top companies — anyone with a broadband connection can take advantage of the benefit. Customers can save 50 percent or more on phone service by utilising this smart technology. Companies can establish a virtual phone number for customers in different area codes, helping them avoid long-distance charges without the expense of a toll-free number. The service is usually bundled with free features such as caller ID and call waiting, for which phone services charge a premium. VoIP is automatically rendered mobile by using any broadband connection and a set of headphones. Work numbers can be transferred to a mobile device or home computer for easy telecommuting. Even those people who wish to retain their old service can install one VoIP line to enjoy the benefits.

The disadvantages of VoIP include the system’s reliance on electrical power. Phone lines carry their own source of power and can be operated in an emergency. Emergency calls also cannot identify caller origin, which is often necessary. An emerging e911 application has begun to address this problem. The type of broadband connection, the bandwidth, and the power of the computer can also affect call quality. Upgrading computer hardware and software and maintaining a good Internet connection can address these problems. Companies should choose a VoIP service provider offering enough bandwidth to handle all the company calls that might be made simultaneously.

New phone systems incorporate all the latest technology, and companies may choose to upgrade their entire system. However, VoIP technology is growing and expanding daily. New innovations may well render a new system obsolete within a few years. Refurbished systems offer all the advantages of VoIP technology at affordable rates. Consumers can find phones, processors, expansion modules, voicemail, and accessories. Companies new to VoIP technology may benefit by choosing less expensive hardware while assessing their needs for long-term systems. Top brands of refurbished equipment include Nortel Systems and Avaya Systems.

Once the decision has been made to install VoIP, most companies will want to select a company to install the new system. The type of Internet connection affects installation, and companies will want as little disruption as possible while integrating new systems. Choose an experienced installer with broad familiarity with VoIP and standard analogue phone equipment. The network must be assessed, because many old components could be integrated into a VoIP system. A network diagram helps determine the best configuration and will determine which components need replacing or upgrading and which can be incorporated as is. Expert installers will facilitate this analysis, making the transition as seamless as possible.

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